Privacy Policy

Last updated: 27 October 2026

Dolphin Global Logistics Ltd (“we”, “us”) operates www.dolphin-logistic.com. This policy explains what personal data we collect through this website, why we collect it and what rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Dolphin Global Logistics Ltd, Venture House 2, Arlington Square, Downshire Way, Bracknell RG12 1WA, United Kingdom. Email: info@dolphin-logistic.com. Phone: 020 8051 2512.

What we collect

• Enquiries and quote requests: when you use our contact or quotation forms we collect your name, email address, phone number and the details of your message or shipment.
• Job applications: if you apply for a role, we collect the information and documents you send us.
• Website usage data: we use Google Analytics (via Google Site Kit) to understand how visitors use the site. This collects information such as pages visited, device and browser type, and approximate location.
• Advertising: this site displays Google AdSense advertising. Google and its partners may use cookies to show ads based on your visits to this and other websites.

Why we use your data

• To respond to your enquiry, prepare quotations and provide our freight forwarding and customs services (legal basis: steps taken at your request before entering into a contract, and performance of a contract).
• To improve our website and measure its performance (legal basis: our legitimate interests, or your consent where cookies require it).
• To show advertising (legal basis: your consent, collected through the cookie banner).
• To meet legal obligations, for example customs and tax record-keeping.

Cookies

We use cookies for analytics and advertising. You can accept or refuse non-essential cookies using the consent banner shown on your first visit, and you can change your choice at any time. You can also block cookies in your browser settings. Learn how Google uses data at policies.google.com/technologies/partner-sites.

Who we share data with

We share data only where needed to provide our services or run this website: carriers, customs authorities and port or airport agents involved in your shipment; our website hosting provider; and Google (Analytics and AdSense). We do not sell your personal data.

International transfers

Some of our service providers, including Google, may process data outside the UK. Where this happens, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep data

We keep enquiry records for up to 2 years after our last contact, and customer and shipment records for as long as required by customs and tax law (usually 6 years). Analytics data is retained according to our Google Analytics settings.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise any of these rights, email info@dolphin-logistic.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.